Issue

When using certain commands (hatch, copy/paste, save) in AutoCAD products, the following error appears, and AutoCAD closes:

Causes

• Hardware does not meet system requirements for AutoCAD
• Outdated or uncertified graphics card or driver
• The wrong graphics card is being used
• Hard drive issue
• Graphics/crashing issue with .NET Framework 4.8
• Older version of ProjectWise
• Missing or outdated version of Microsoft Visual C++
• Missing or outdated installation of ASP.NET Core Runtime, .NET Desktop Runtime, or .NET Runtime

Solution

Hardware

1. Check the system requirements for your installed AutoCAD version.
2. Check hard drive health:
   • OK - hard drive is healthy
   • Pred Fail - Windows found an error; hard drive is unhealthy
3. Update to the latest video driver from your graphics card manufacturer. See How to update to the latest certified video driver.
4. If two or more graphics cards are enabled, see AutoCAD uses the wrong graphics card.
5. Turn off hardware acceleration. See How to enable or disable hardware acceleration in AutoCAD.
6. If using an Intel integrated graphics card only, change DirectX 12 to version 11. See How to use a previous DirectX version in AutoCAD.

Operating System

1. Turn off the Windows Text Cursor feature.
2. Uninstall and reinstall the .NET Framework. See How to remove and reinstall the Microsoft .NET Framework.
3. Rebuild the Windows user profile. See Fix a corrupted user profile in Windows.

AutoCAD User Profile and Updates

1. Install AutoCAD updates via Autodesk Access or Autodesk Account.
2. Reset AutoCAD to defaults. See How to reset AutoCAD to defaults.
3. Uninstall and reinstall AutoCAD. See Perform a Clean Uninstall.

Drawings

If the crash is drawing-specific, the DWG file may be corrupt. See How to repair corrupted AutoCAD files.

Performance

Adjust system variables in AutoCAD. See Improving AutoCAD performance with older or low-end graphics cards.

Proxies

1. Start AutoCAD.
2. Open a file (even a blank file).
3. Close and restart AutoCAD.
4. Open the drawing.
5. If a proxy objects message appears, check the object types and missing software.
6. If missing objects are related to an Autodesk object enabler, install the associated enabler. See How to download object enablers for AutoCAD.