K.H
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Recent activity by K.H-
Why Did My FieldPrinter Print the Same Line in a Different Place?
If a line is printed twice, as part of two different laser tracker placements, and the two lines don’t match, there are two possible groups of causes: Stationing Issues and FieldPrinter Issues. S...
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Why Manual Obstacle Zoning Causes Overestimated Values Assigned to Objects and Time Left Fields?
OverviewDuring printing, the Dusty App displays an object count and an estimated time remaining. These values are intended to help operators track progress and plan accordingly. However, when obsta...
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Why the iPad Says “Printed Successfully” But No Ink Appears
You may see the FieldPrinter complete a print and report success, but no visible ink appears on the floor. This can be confusing in the field.This behavior is expected in certain situations. The ro...
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How to Update the Dusty App and FieldPrinter Software Version
To ensure full compatibility and access to new features, both the iPad and FieldPrinter must be updated to the latest version. When the iPad shows New Update Available, tap Update Now, finish th...
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iPad Unable to Connect to FieldPrinter
If your iPad cannot connect to the FieldPrinter, the issue is typically related to WiFi, device settings, or a temporary system state. This guide walks through the most common causes and how to res...
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How to Reinstall the Dusty App Using Self Service
This article explains how to reinstall the Dusty App using Self Service on the iPad. Reinstalling the app can resolve login issues, connection problems, or app crashes without requiring support int...
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How to Change the Thickness of a Selected Printable Line
This article explains how to adjust the thickness of selected printable lines in the Dusty App. Changing line thickness helps improve visibility in the field and ensures layout is clear for install...
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How to Publish a File for Control Points
This article explains how to publish a control point file in Dusty Portal so the control points are available on the iPad for stationing. If the file is uploaded but not published, the operator may...
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How to Power Off the FieldPrinter
This article explains how to safely power off the FieldPrinter after completing a print or when shutting down for transport or storage. Proper shutdown helps prevent data loss, protects hardware, a...
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Overview of Ink Types
Ink Types: Dusty Robotics offers water-based and solvent-based inks. Each ink type performs better in particular environmental conditions and surface types:Ink TypeCharacteristicsRecommended Surfac...